How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
+91-22-2580 3500 / 01
How do I specify the probation period for new joiners in Emportant?
When I try to update the Bank details, I get an error, bank name does not exist. What should I do?
How do I add a Bank name to the default list in Emportant?
Confirmation Date of New Employees
How to create multiple users or provide different roles to them, so that I can manage controls on admin access, HR access and payroll access?
See all 22 articles
How to solve "No Pay Structure is attached to your login role"
PF Challan Report Clarification
Remove Annual Salary Section from Payslip
Providing access to user / client to generate Salary Report / Paysheet / CTC details
Form 16 Generation Process in Emportant
See all 36 articles
Managing Compensatory off / Compoff / Comp off Leave
How can an Employee Cancel a Leave using Emportant Leave Management?
How can an Employee view his/her leave transaction details?
How to reverse LWOP
How do I update the Leave balances when my company starts using Emportant from the mid year
See all 19 articles
How to attach Attendance group
If shift is not attached
No date in View In/Out and Attendance Report
How to upload In/Out time in the emportant system?
How to enable Self Attendance for an Employee
See all 10 articles
F&F / Final Settlement in Payroll
Form 16 gross salary not matching with F&F Statement
Making additional payments to a separated employee / FnF process
If employee is left and not coming in salary statement
How to configure PMS in the system.
KRA uploaded for the employee, but employee can not see his KRA.
Employee is not able to View his PMS form ( PMS form is not coming in lookup).
KRA self-rating not enabled for employee can not fill up PMS Form.
How do I view/ change details of an employee?
Can employees change their own personal data?
Can the changes made by employees to their personal data be reviewed BEFORE being posted to the Emportant?
How can I add new employee data to Emportant?
How do I upload Reporting Manager Details in Emportant?
See all 12 articles
How a new Employee can Login into Emportant?
Reset /Change/Forgot Password
How to send Login Credentials to newly added Employees:
Starting a new Financial Year
Leave admin controls
Salary statement format
Company name and Logo
Security / Network Architecture
URL for accessing Emportant Mint Release August 2013 and site access required on firewall / router
Manual backup of your HRMS data / Data Backup / Data Export option
Send attendance data to Emportant by using our DLL
Automated attendance data integration from SQL Server databases
Deployment steps for Attendance integration with third party readers