Functionality:

  • Addressing Frequently Asked Questions

  • Providing Solutions and Tips

  • Encouraging Self-Learning

  • Highlighting Troubleshooting Resources

Accessibility: All users


Process:

Steps :-

  • On the Dashboard click on FAQ



  • Type the keyword of your question

  • Get options according to keyword/question selection


  • Select the desired response



1.14.1 - Contact us :-  It gives you the access to send the email to support directly from the application

Process :- 

  • Click on FAQ

  • Select Contact us



  • Fill all the required details
  • Click on send